Privacy Policy

Privacy Policy

Dessoi Naturals LLP ("We," "Us," or "Our") values your trust and is committed to ensuring the highest standards for secure transactions and the privacy of your information. This Privacy Policy outlines our policies and procedures regarding the collection, use, and disclosure of your information when you use our services. It also informs you about your privacy rights and legal protections.

Note:

  • Our privacy policy is subject to change at any time without prior notice. To stay informed about any changes, we recommend reviewing this policy periodically.
  • By visiting our website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use, or access our website.
  • By using our website, you specifically consent to the collection and use of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to our Terms of Use.

1) Collection of Personally Identifiable Information and Other Information

When you use our website, we collect and store personal information you provide from time to time. Our primary objective is to offer a safe, efficient, and personalized experience, tailoring our services to meet your needs and enhance your experience. We only collect personal information that is necessary to achieve this purpose.

While you can browse the website without revealing your identity or personal information, please be aware that once you provide us with personal information, you are no longer anonymous to us. We differentiate between required and optional fields and respect your choice not to provide certain information for specific services or features on our website. We may automatically track information based on your online behaviour, helping us better understand, protect, and serve our users. This information is aggregated and analysed. It may include the URL you visited prior to our website, the subsequent URL you visit, your computer's browser information, and your IP address.

We use data collection devices such as "cookies" on specific website pages to analyse page flow, measure promotional effectiveness, and ensure trust and safety. Cookies are small files on your hard drive that assist us in providing our services. They may also reduce the frequency of password entry during a session, though you are free to decline cookies if your browser allows. However, this may limit access to certain website features.

Additionally, you may encounter "cookies" or similar devices placed by third parties on specific website pages. We do not control third-party cookie usage. You can learn more about cookies here: What Are Cookies?.

If you make a purchase on our website, we collect information about your buying behaviour. When you engage in transactions with us, we gather additional information, including billing address, credit/debit card details, and tracking information from payment instruments.

Should you choose to post reviews on our website, we collect the information you provide, retaining it to resolve disputes, offer customer support, and troubleshoot issues, as allowed by law.

When you create a free account with us, we collect personally identifiable information, such as email address, name, phone number, and payment instrument details. We use this information to send you offers based on your previous orders and potential interests.

2) Use of Demographic/Profile Data/Your Information

We utilize personal information to provide requested services, resolve disputes, troubleshoot problems, ensure safety, collect payments, measure consumer interest, inform you about offers, products, services, and updates, customize your experience, detect, and protect against errors, fraud, and other criminal activity, enforce terms and conditions, and more as described at the time of collection.

To enhance our product and service offerings, we collect and analyse demographic and profile data reflecting user activity on our website.

We may request optional online surveys, asking for contact and demographic information. This data helps us personalize your experience, providing content matching your interests and preferences.

3) Sharing of Personal Information

To prevent identity theft, fraud, and illegal activities, we may share personal information with our corporate entities and affiliates. This sharing helps prevent abuse of our services, aids in detecting related or multiple accounts, and facilitates joint or co-branded services, subject to your explicit opt-in choice.

We may disclose personal information when required by law or in good faith to respond to legal processes, staturory compliances, enforce our terms and privacy policy, respond to claims of third-party rights violations, or protect our users' or the general public's rights, property, or safety.

4) Security Precautions

Our website maintains robust security measures to protect against loss, misuse, and unauthorized alteration of your information. We offer secure servers for account information access and storage. Once we possess your information, we follow strict security guidelines to safeguard it against unauthorized access.

6) Your Consent

By using our website and providing information, you consent to the collection and use of the disclosed information in accordance with this Privacy Policy. This includes sharing your information as described in this privacy policy.

In the event of changes to our privacy policy, we will post updates on this page to ensure your continuous awareness of our data collection, usage, and disclosure practices. For further information, please contact us at help@dessoinaturals.com.